Peter Groft (IV08418201)
Messages: 58
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The Microsoft Bootstrapper error can occur when installing or updating Office 2013. Here are some steps to resolve the issue:
Close all Office programs and restart your computer.
Disable any antivirus or firewall software temporarily.
Open the Control Panel and go to Programs and Features.
Locate Microsoft Office 2013 and select Change.
Choose Online Repair, and then click Repair.
Follow the on-screen instructions to complete the repair process.
After the repair is complete, restart your computer.
If the error persists, try uninstalling and then reinstalling Office 2013.
Make sure you have the latest Windows updates and Office updates installed.
If you still cannot resolve the issue, you may need to contact Microsoft Support for further assistance.
Hopefully, one of these steps will resolve the Microsoft Bootstrapper error and allow you to install or update Office 2013 without further issues.
Regards
Peter
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