While I haven't encountered any major issues with the device itself, I've heard mixed reviews about its performance and reliability from other users. To gain a better understanding of AirTV's capabilities and potential drawbacks, I suggest checking reviews on independent platforms. Although I haven't personally needed to contact airtv customer service, I've heard varying opinions about their level of support. Some users have praised their responsiveness and helpfulness, while others have reported challenges in reaching a satisfactory resolution for their issues.